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How We Work

How we work

A clear process, honest payment terms, and no surprises — here's exactly what happens when you work with us.

The Process

From First Call to Launch

Every project follows the same clear path, so you always know what's next.

Discovery call

A free call to understand your business and goals.

Proposal

A clear proposal covering scope, timeline, and price.

Build

We build your project with regular progress updates along the way.

Preview & approve

You get a private preview link to click through the real site yourself. Nothing launches until you've seen it and approved it.

Launch

Your site goes live, with optional ongoing support after launch.

Payment

Split Evenly, No Surprises

Payment is split in two: 50% deposit to start the work, and 50% when you approve the finished result. Nothing launches that you haven't seen and approved first.

50 / 50

Half to start, half on approval — you're never paying for work you haven't seen.

Two Rounds, Plus Tweaks

Two structured revision rounds per project phase are included, plus small tweaks along the way.

Revisions

What a "Round" Means

You send all your requested changes as one batch, we make them, and you review the result again. That's one round — simple and predictable, so nothing drags out.

What You Own

It's Genuinely Yours

No lock-in, no rented accounts — everything is set up in your name from day one.

The website and its content — the design, the pages, the words, all yours.

Your domain, hosting, and business email — set up in your name, not ours.

If you ever leave, you take it all with you. No hostage accounts, no games.

Guarantees & Honesty

We Promise What We Can Actually Deliver

No pay for undelivered work, and no promises we can't keep.

No Pay Without Delivery

Nothing launches until you approve it, and you don't pay for work you didn't receive.

Built Right, By Default

We build fast-loading, mobile-friendly, accessibility-conscious sites that follow SEO best practices.

No Fake Ranking Promises

Nobody honest can guarantee a #1 Google ranking, so we don't — we build the foundation rankings require.

Discounts & Referrals

Ways to Save

A thank-you to those who serve, and to clients who send us their friends.

Military & First Responder Discount

10% off for military, veterans, and first responders.

$100 Referral Reward

Refer a business that becomes a paying client and get $100 off your next invoice. The reward applies once the referred client pays.

Hours & Communication

Talk Directly to the Person Building Your Site

No account managers, no handoffs — you work with Chris, start to finish.

Email & Chat, 24/7

Open around the clock, with replies within one business day — usually much faster.

Calls by Appointment

Scheduled calls and video consultations, generally 9am–5pm Pacific.

A Direct Line to the Founder

You work directly with Chris, the person actually building your site — no account managers, no handoffs.

Ready When You Are

Ready to see it in action?

Book a free, no-obligation consultation, or send us a message — we reply within one business day.